If you wish to cancel an order, then you can do so by emailing firstname.lastname@example.org prior to the items being dispatched. After this time, we may have already packaged your order and made arrangements for it to be sent out to you. If this is the case then we cannot always stop the order from being sent and you will have to return it to us once it has been delivered. Please see ‘How to return an item’.
If you wish to cancel a reservation for a place on a course please see the terms and conditions of sale for courses and contact Vocal Process Limited direct by emailing email@example.com.
Further information can be found in the terms and conditions of sale for products and our returns policy.